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Terms of Conditions





Welcome to KamelleMart. By accessing or using our website (the “Site”) and purchasing any products from us, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, you may not use the Site.

1. Overview

KamelleMart (“we,” “us,” “our”) provides an online store offering physical and/or digital products. These Terms govern your use of the Site, your purchases, and your interaction with our services.

2. Eligibility

By using the Site, you represent that:

  • You are at least 13 years old, OR using the Site under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into these Terms.

3. Account Registration

To make purchases or access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information.

  • Keep your login credentials secure.

  • Notify us immediately if you suspect unauthorized access to your account.

    We are not liable for any loss caused by failure to protect your account details.

4. Products & Pricing

  • We strive to ensure all product descriptions, images, and prices are accurate.

  • However, we reserve the right to correct errors, update information, or cancel orders if inaccuracies occur.

  • Prices may change at any time without notice.

5. Orders & Payment

When placing an order, you agree that:

  • All information you provide is accurate and authorized.

  • We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, product unavailability).

Payment must be made using one of the accepted payment methods displayed at checkout.

6. Shipping & Delivery

  • Shipping times vary based on your location and product availability.

  • Delivery dates are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.

If a package is lost in transit, please contact us so we can assist with a claim.

7. Return Policy

We want you to be satisfied with your purchase. Our return policy is as follows:

7.1 Eligibility Window

  • Returns must be initiated within 30 days of the delivery date.

7.2 Condition of Items

To be eligible for a return:

  • Items must be unused, unworn, and in the same condition as received.

  • Items must include original packaging, tags, and accessories.

7.3 Non-Returnable Items

The following items cannot be returned:

  • Digital products

  • Downloadable items

  • Gift cards

  • Items marked as final sale

  • Perishable or personal-use items (if applicable)

7.4 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item, defective item).

7.5 Process

To start a return, contact us at [Insert contact email] with:

  • Order number

  • Reason for return

  • Photos (if defective or damaged)

We will provide instructions on how to send the item back.

8. Refund Policy

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method.

  • Refund processing may take 5–10 business days, depending on your bank or payment provider.

  • Shipping costs are non-refundable, except in cases where we made an error.

9. Exchange Policy

We offer exchanges under the following conditions:

  • Exchanges are only for the same item (different size, color, etc.) if available.

  • Item must meet return eligibility conditions.

  • If the requested item is unavailable, you may choose a refund instead.

10. Cancellations

Orders can be canceled before they ship.

If your order has already shipped, you must follow the return process after receiving it.

11. Intellectual Property

All content on KamelleMart—including logos, images, product descriptions, and website design—is our property and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our permission.

12. Prohibited Activities

You agree not to:

  • Use the Site for illegal activities

  • Attempt to interfere with the Site’s operation

  • Post harmful or misleading information

  • Use bots, scrapers, or automated tools without permission

Violation of these rules may result in account termination.

13. Limitation of Liability

To the fullest extent permitted by law, KamelleMart is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses from misuse of our products

  • Service interruptions, errors, or delays

You use the Site at your own risk.

14. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect and use your information.

15. Changes to the Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site means you accept the updated Terms.